Frequently Asked Questions (FAQs)

1. What products do you offer?

We specialize in a wide range of vegan and eco-friendly products, from sustainable fashion items to plant-based beauty products, all aligned with our cosmic theme.

2. Are all your products vegan and cruelty-free?

Absolutely! Every product we offer is 100% vegan and cruelty-free. We are committed to ethical sourcing and environmental sustainability.

3. How do I place an order?

Simply browse our collection, select the products you love, add them to your cart, and follow the checkout process. It's as easy as traveling through the cosmos!

4. What payment methods do you accept?

We accept various payment methods including credit/debit cards like Amex, Mastercard, Visa, Klarna, PayPal, and other digital wallets.

5. Do you offer international shipping?

Yes, we deliver to a wide range of galactic destinations. Shipping costs and times may vary based on your location in the universe.

Currently you are in the US/ UK Store.

Please find our European Store under

www.vegan-cosmic-universe.de

6. What is your return policy?

We offer a 30-day return policy. Items must be returned in their original condition and the return shipping cost is borne by the customer.

7. How can I track my order?

Once your order is dispatched, you will receive a tracking number via email. Use this number on our website to track your cosmic delivery!

8. Is my personal information secure?

Your privacy and security are paramount to us. We use advanced encryption and security measures to protect your information.

9. How can I contact customer service?

Our interstellar customer service team can be reached at customerservice@vegan-cosmic-universe.com or through our website's contact form.

10. Do you have a physical store?

Currently, our store exists only in the digital cosmos. However, we are always exploring new planets to expand our universe!

Get some cosmic!

For more information or queries, feel free to contact us. We’re here to help you navigate the Vegan Cosmic Universe!